Solving Staffing Challenges In Health & Social Care

Managing temporary labour in the healthcare and social care sectors is a significant challenge, especially during staff shortages and holiday periods. Relying on multiple agencies can create a logistical nightmare, leading to fragmented communication, rising costs, and, most importantly, potential gaps in patient care. This complexity can also make it difficult to ensure every temporary worker meets the strict compliance and quality standards essential for your organisation

Health and Social Care

A Smarter Way To Manage Your Workforce

Imagine a world where you have a single point of contact for all your temporary recruitment needs. That's the core idea behind a neutral vendor managed service. Instead of you juggling calls, contracts, and invoices from various agencies, we handle it all for you. We don’t have our own pool of staff to push, so our only goal is to find you the best people from a wide network of qualified agencies. This impartial approach ensures you get the right person for the job, every single time. It's about simplifying a complex process so you can focus on what matters most: providing excellent care.

The Benefits For You

By partnering with us, you gain a streamlined, more efficient way to manage your temporary workforce. Here's what this means for you:

  • You get more control: We bring all your temporary labour into one system. This gives you a clear overview of who's working, where they are, and what it's costing you. You'll have better control over your budget and can make smarter staffing decisions.

  • You save time and money: We take on the heavy lifting of managing multiple agencies and all the associated paperwork. This frees up your valuable time and ensures you get competitive rates, helping to reduce your overall labour costs.

  • You can protect your patients and residents: Our rigorous screening process ensures that every temporary worker we place has the necessary certifications and experience. This helps you maintain a high standard of care and provides peace of mind that your patients and residents are in good hands.

  • You can be confident in your compliance: The healthcare and social care industries have strict regulatory standards. We make sure every temporary worker meets the necessary compliance requirements, which helps you mitigate risks and protect your organisation from potential legal or financial issues.

Ultimately, our goal is to help you maintain a steady supply of qualified, vetted workers without the usual administrative headaches, so you can focus on your core mission of providing care.

Datum RPO work with:

Our clients in this sector include;

Datum RPO work with:

Our clients in this sector include;

Don't Just Take Our Word for It,

Listen to Hill Care Testimonial:

 

What were the problems that you were experiencing with agencies?
After COVID, the agency spend was massive, with multiple agencies charging different rates without oversight. The local authority, CQC, faced criticism for not receiving profiles before staff arrived. This led to late audits, late invoices, and no audits at all agencies. The need for control was evident, prompting the need for better oversight and management.

 

What concerns did you have?
There were concerns about potential lack of management involvement and staff attendance, but was more reassured by the previous success of the proposed solution.

 

What was your experience during rollout?
The rollout was absolutely seamless and we have had great communication from Datum throughout the process.

 

What was the feedback from care homes and managers?
The new system faced fear and resistance from some users, but the Account Director and her team patiently trained them. The system works perfectly.

 

What pushback did you have from agencies?
Yes, a lot of agencies wouldn't sign up because  they were having to cut their rates.

 

How has invoicing changed?

We have eliminated late invoicing, ensuring legal compliance and audits, and ensuring everyone has the right to work and the right documentation. 

 

How is the support like from Datum?

Managers have reported that they receive prompt responses to calls or emails to the help desk. 

 

What are the benefits?

Over 80 agencies have been audited for improper staff payments, ensuring fair employment and preventing illegal practices,. Also, having one invoice each week has been a life changer.  

 

What would you do differently?

I would do it sooner. 

 

Would you recommend Datum?

Definitely!  If you're using a lot of agency providers with different rates, Datum would help you streamline the process, as well as save  you time and money but still get the quality standards needed from agencies. 

 

HUNDREDS OF STRONG RELATIONSHIPS Companies We Work With

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Case Study

Pilgrims' Friend Society Case Study

Pilgrims' Friend Society, founded in 1807, is a Christian charitable organisation dedicated to providing care and support for the elderly in the United Kingdom. With a rich history deeply rooted in its Christian ethos, the society operates 11 care homes across the country, striving to create a nurturing and compassionate environment for elderly residents.

 

 

"Bringing control back to the fragmented nature of labour agency spend has always been a concern with visibility of hours, rates and overtime being almost impossible to manage. Datum has provided TW North Thames with an amazing platform to manage our schemes better from a financial and compliance point of view.

We have actively been working with Datum for over 12 months and I couldn’t imagine operating in an environment without their professionalism, data and statistics. We have been extremely satisfied with their service and are excited to keep this partnership and grow it with further TW regions".

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Sean Ridley - Commercial Director Taylor Wimpey [North Thames]

"Within three months of working with VINCI, Datum RPO had fully implemented the solution as proposed. Datum RPO were quick to address client concerns over quality and compliance within their existing supply chain and conducted comprehensive onsite audits of all incumbent workers. These audits uncovered numerous compliance and process deficiencies within VINCI’s existing supply chain which were all addressed by the introduction of robust action plans and follow-up meetings to ensure standards were raised and compliance was achieved, thereby eliminating all risk to VINCI".

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Angela Stanley - Procurement Director Vinci

"Datum streamlined the process introducing control, ensured compliance, provided cost savings, and has given us better oversight of our spend.

We also had concerns over quality and compliance within our existing supply chain and so conducted thorough on-site audits of all suppliers and workers. These audits revealed some compliance and process deficiencies. We have worked with the Datum team and our supply chain to correct this.

Additionally, it’s great that their support has freed up resources to focus on other business priorities".

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Richard Baker - Procurement & Supply Chain Manager St. Modwen Homes

"Datum have worked with Redrow to manage our agency labour spend since 2019. We engaged them to confirm and ensure legal compliance in our supply chain including the risks posed by agency workers around modern slavery.

Following our agreement marked improvements have been made and we now have a panel of agency suppliers who have been engaged on our own terms. These agencies are managed by Datum so our site managers now have time to concentrate on their day jobs rather than calling round lots of different suppliers. We have full visibility of our spend resulting in savings on the overall costs, as well as the comfort that our business is legally compliant.

I have no hesitation in recommending them to any business who needs support in this area".

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Stephen Horridge - Group Head of Commercial Redrow

"As temporary labour makes up a significant amount of our company spend we were keen to explore opportunities to make its procurement more compliant and cost effective. Datum RPO’s solution to manage our existing supply allowed the business to continue relationships they have had for a number of years. By adding in cost savings and a robust compliance & audit programme we have more comfort that the business is hiring compliant and relevant resource. It’s also been great to have access to a complete overview of where we spend our money, with who and on what. Datum RPO’s support has allowed us to focus on other areas of our business that need our attention. I’ve really enjoyed working with the Datum team over the last 12 months and look forward to our continued partnership".

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Ed Dring - Procurement Category Manager McCarthy & Stone

"As the Supply Chain Manager for Telford Homes it has always been a priority that as a responsible business we are happy with our suppliers and confident we are using the best in the industry. To maintain our high standards we decided to do a deep dive into how these suppliers were managing our legal compliance risks.

An independent audit was the final piece of the jigsaw for us and so we engaged Datum to perform an audit of our entire agency supply chain.

The audit was completed within the agreed timescales, I was kept informed at every stage and a very detailed report was delivered highlighting potential risks and this was followed up with a meeting to discuss how improvements could be made.

I have no hesitation in recommending Datum to anyone who wants to understand what legal compliance risks they have in their agency labour supply chain".

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A Trammell Crow Company Developer - Supply Chain Manager Telford Homes

"I’m impressed by how quickly Datum RPO grasped our needs and issues and came up with a solution. They operate with pragmatism, honesty and hard work. It’s refreshing to deal with people that simply want to do a good job. They’ve already turned our problematic contract around, and previous issues have gone away. I can’t praise them highly enough – they got us out of a hole very quickly and I’m very grateful".

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Rachel Lee - Procurement Director CBRE

"Datum RPO conducted a supplier audit for us and were very professional but easy to work with. The audit was well documented and provided in a report within 24 hours. I would not hesitate to recommend Datum RPO to other companies who need to outsource their audit require".

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Heather Nixon - Quality & Regulatory Manager Bio D

"I have worked with Datum RPO for many years supporting their business and supplying the clients they work with, I have always found working with Datum a pleasure as they are keen to build solid long lasting relationships with the agencies they work with, the contacts working within the accounts do their very best to turn jobs around quickly and efficiently. I would definitely recommend working with Datum RPO as it is refreshing to find an vendor management company that is willing to work with agencies and want them to do well out of each account they manage".

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Lee McEvoy - Operations Director Now Careers

"Carrington West have worked in partnership with Datum RPO since August 2020, supporting their business and supplying the clients they work with. I have always found working with Datum a pleasure as they are keen to build solid long lasting relationships with the agencies they work with, the contacts working within the accounts do their very best to turn jobs around quickly and efficiently. I highly recommend working with Datum RPO. It is refreshing to find a vendor management company that collaborates effectively with agencies and wants them to do well out of the account they manage".

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Alex Kerr FREC CertRP - Director Water, Power & Utilities Division Carrington West

I have recently signed up with Datum to be a supplier of Finance Professionals of all levels. I have to say it was one of the smoothest experiences I have ever had signing Terms and Contracts. Firstly can I say that Dawn Crowe Project Manager was amazing and very professional we chatted over their expectations from a supplier side of things and I instantly knew I could work with Datum. I was made to feel very at ease no questions I asked were left unturned. Dawn was super efficient and knows her stuff.

Now let me move onto Alex Hurley- Senior Recruitment what can I say! In the short space of time I have got to know Alex and long may this continue nothing is too much trouble. He has bent over backwards to help me and support me. Alex is super professional and Datum are very lucky to have him on board as he certainly knows how to looks after the clients and suppliers always happy and super professional at all times!

I have also had the great pleasure of speaking to Michael Golding from Compliance who was also another amazing member of the team. His knowledge in this area is outstanding and the way he was able to explain how your systems work was very easy to understand.

Thanks for welcoming me to the DATUM supplier Team and making me so welcome. I am looking forward to working with you guys and long may our already great working relationship continue.

Jane Gorse - Founder & Director Jane Gorse Recruitment Ltd

Datum RPO has simplified the agency process for us at Taylor Wimpey East Midlands. During peak holiday times, I will spend most of my day on the phone or emailing different agencies juggling many sites – now I am able to log on to the portal, input exactly what we require and it is advertised out to all our preferred agencies within minutes.

It has cut my invoices down from 100+ from multiple companies per week, to 1 invoice from Datum grouped by site. It also easier to track and manage our spend by trade / site with monthly MI reports.

Would also like to highlight and commend those I have dealt with at Datum since February – everyone has been more than helpful and quick to action any requests. Like any new process, you expect hiccups and learning curves, but the transition could not of gone smoother and I look forward to working with them in the future.

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Rach Day - Taylor Wimpey East Midlands

I personally find the datum portal very simple to use. If I need an agency worker Datum will manage this for my site.

It is a great system for site managers as it is proven to save time and hassle with agencies because we only have one point of contact. It allows me to log in and approve timesheets with ease, I have peace of mind that all candidates will be vetted before they arrive on site allowing me to get on with what I need to do.

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Joe Wilson - Site Manager Redrow [South Wales]

Your Guide to Taking Control of Agency Labour Spend: 5 Reasons For Efficient Management

How To Audit Your Recruitment Agencies Guide

This document provides 5 key reasons why businesses should take control of their agency labour engagement process and the benefits it can provide in return.

The following guide includes: 

  • Issues with varying margins and pay rates
  • Risks of legislative impacts
  • Protecting brand image and awareness
  • Avoiding overworked hiring-managers
  • An improved supplier relationship

Once you've completed the form, you will receive an email with the download attached!

Download How To Audit Your Recruitment Agencies Now

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It is more important than ever to ensure that your business has supply chain transparency.

Download our latest guide now which gives an overview of how to structure the audit of your recruitment agency and what to review when on-site with a supplier, including:

  How to structure an audit

  Common issues and associated risks

 What documents to check

  How Datum RPO can help

Simply fill in the form to get your copy.

Other Industries We Work In

People

Temporary And Contractor Managed Services

Our team of specialist recruitment support officers at Datum RPO support your hiring managers to achieve better results from temporary and contractor recruitment, helping you access better quality talent, in time and at a lower cost.

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Independent Compliance Audits

At Datum RPO, our independent compliance audit service helps identify potential legal compliance breaches in your temporary or contingent workforce, helping you ensure compliance across your recruitment supply chain and allowing you to focus on sourcing the best talent for your company.

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Analysis And Reporting

We can support your team to achieve greater productivity and efficiency by performing full data analysis of your recruitment spend. We then provide you with the analysis and potential reporting tools that give you a full overview of your recruitment processes, quickly identifying where your costs are, where your sticking points lie and – crucially – where improvements can be made.

 

Let’s Talk Book a Meeting with Jarrod

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Jarrod Mollison

Director

Book a meeting with Jarrod to discuss...

  • Your options, with an expert
  • Your current situation, challenges and goals
  • How Datum RPO can help you