Neutral Vendor Managed Services FAQs

What is a neutral vendor managed service?
A neutral vendor managed service is an external provider that acts as an impartial intermediary between your organisation and multiple recruitment agencies, streamlining the hiring and management of temporary labour without favouring any one agency.

How does a neutral vendor service benefit my organisation?
Neutral vendor services provide a single point of contact for all temporary staffing needs, reducing administrative burden, enhancing communication with agencies, and enabling greater efficiency in workforce management.

What kind of cost savings can I expect?
Datum RPO’s neutral vendor managed services can negotiate preferential rates across agencies as well as reducing hidden costs and overcharges, resulting in reported direct cost savings between 6% and 18% compared to direct agency engagement.

Is technology provided as part of this service?
Technology will be used to provide a full end to end service from ordering, compliance documents, timesheets, and all the way through to invoicing.

How do neutral vendor services ensure compliance?
Neutral vendor managed services audit agency suppliers to ensure all temporary labour engagements comply with employment regulations, providing legal risk mitigation and peace of mind for your organisation.

Can I monitor and report on agency spend and supplier performance?

Datum RPO provides centralised reporting and analytics, offering real-time visibility into spend, supplier performance, and other workforce metrics for data-driven decision-making.

Is the service scalable for changing business needs?
Neutral vendor managed services are highly scalable, allowing organisations to ramp their contingent workforce up or down quickly as requirements change.

What is the process for filling a temporary vacancy?
The process involves submitting a job request, distributing it to approved agencies, provision of candidates, managing onboarding and compliance, and ongoing performance monitoring—all coordinated by Datum RPO.

Does Datum RPO directly supply staff?
As a neutral vendor, Datum RPO does not supply staff directly but manages the process and relationships to ensure unbiased candidate selection from a broad network of agencies.

Can we use our own suppliers from our Preferred Supplier List (PSL)?
Yes, when partnering with Datum RPO’s neutral vendor managed service, your organisation can continue working with agencies from your existing PSL. Datum RPO will integrate and manage these suppliers within the centralised service, maintaining your preferred relationships while adding transparent oversight, enhanced compliance, and efficient coordination.

Recruitment Agency Audits FAQs

What is a recruitment agency compliance audit?

A recruitment agency compliance audit is an independent service that reviews your temporary labour suppliers to identify any breaches of legal or regulatory requirements, helping protect your organisation from compliance risks.

How does Datum RPO conduct compliance audits?

Datum RPO’s audits involve thorough examination of supplier contracts, worker documentation, payment practices, and legal compliance across the supply chain.

Why do I need recruitment agency audits?

Regular audits ensure your agency suppliers are operating legally, flagging potential issues in worker classification, payment practices, and employment law compliance before they become costly problems.

Can audits help improve business outcomes?

Yes, compliance audits provide actionable insights, help reduce business risk, and allow your organisation to focus on sourcing the best talent by resolving regulatory concerns proactively.

Does Datum RPO offer ongoing compliance support?

Datum RPO provides ongoing support and advice following audits, helping you maintain compliance and continuously improve your recruitment processes.

Do I need to be an existing customer of Datum for them to audit my suppliers?

No, there is no need for us to manage your agency workers or have an ongoing relationship, we can do one off audits or a series, the choice is yours.